What You Don’t Know About Your Target Market Is a Lot

by lizmcgee on January 12, 2011 · 57 comments



target market image

Who's YOUR target market?

Who is your target market?

That may sound like an obvious question, but you may be surprised to learn that your ideal target market isn’t quite the ten million people surfing the net each and every day like you thought.

In reality, your target market are specific people with very specific looks, ideals, morals, views and interests.

Therefore it’s going to be important for you to precisely define these individuals in order to increase your click-to-sales ratio.

I don’t know about you, but I’d much rather have 10 people who want my products with credit card in hand than 100 people who are simply ‘lookey loos’ with no intention of buying, or worse yet, can’t afford it.

To find your target market you’ll need to identify individuals right down to specific things like their physical location, what they actually look like, for example their age, race, gender, etc.

Next you’ll need to consider their behaviors, lifestyle and values. Going through these key steps will clue you in on who is really interested in buying, why they might buy and if they can actually pay for it ;-)

Here are 3 very crucial steps for identifying your target market:

Step # 1. Determine Why Someone Would Want to buy your product or service

This starts with taking a careful at your product or service and its benefits.

If your selling a web traffic ebook for instance, it’s not enough to tell your potential buyer that they will be getting more traffic, they want to know the real benefits of more traffic.

(Note from Ana: You’d think this would be obvious - to know that you need traffic and why, but trust me, you still need to spell it out, meaning tell them WHY!)

So highlighting the fact that more traffic means more sales, more sales mean more monthly income is an attention getter.

Understand how to expand on those ideas and drill them into your reader.

  • Example: A skin care cream with an anti-wrinkle ingredient benefits you by looking younger.
  • Example: A toothpaste with an anti-stain ingredient offers the benefit of whiter, more attractive smile.
  • Example: A speed reading course means more free time, better comprehension, improving your competitive edge.

Step # 2: Segmenting your market

Dividing your market up into segments helps you know where your market is, exactly who they are and what they are feeling.

Let’s take a closer look at different segmentations:

- Geographic

Geographic segmentation is about determining a specific geography or physical location of your market, things like country, state, city or region. Most internet marketers aren’t limited to a geographic location; selling electronic picture frames on the web for instance could include a worldwide geographic location; while a local gardening service will have a much smaller local market.

- Demographic

A market’s demographics are things like age, income, gender, education, marital status, occupation and race.

Here’s what a customer profile might look like after close examination of the customer demographics:

An upscale women’s shoe company targets women executives between the ages of 35 and 55, with an average household income of greater than $100,000, who require comfortable sporting shoes for travel and recreation.

That’s a pretty specific demographic covering gender, income, age and occupation. The more focused your demographic, the easier it is to find your market so you can tailor your marketing strategies to those specific individuals.

- Psychographics

Psychographics takes into consideration lifestyles, behaviors, values and attitudes.

These things will tell you a lot about people’s hobbies, interests, how they behave and what they value. It’s also how you’ll be able to determine if your products or services are appealing enough to pay for.

But here’s the fun part: using these psychographics with the power of emotion you’ll be able to develop a very powerful strategy for helping your market make the buying decision.

For example, most buying decisions are triggered by emotion. It’s need versus want.

“I may not need that sporty, top of the line, BMW sports coup, but I sure do want one!

Knowing what things interest your target market and what triggers their emotions will help you pinpoint exactly how to market to them.

To give you a better idea of how to visualize this, let’s look at the five most common ideals that trigger emotional buying:

  • Looking better - Vanity/Beauty
  • Recreation - having fun, perfecting hobbies, relaxation
  • Health - feeling better and living longer
  • Money - making more money, saving money
  • Love - Finding love, extending love (hence the popularity of dating sites)

By associating your products with one of these emotions, you can put together a plan that will appeal to your market’s lifestyle and values and then you will be able to move in to seal the deal by appealing to their emotions.

Step #3 Drawing up your conclusion

Now it’s time to draw up your conclusions about how to find your target market.

Begin by looking at where they are.

Is your market defined to a city, state or country or is your market location worldwide?

Narrow your market down even further by getting a clear picture of the individuals you will be marketing to.

Are they men, women or both? How old are they? What are their income levels, marital status, etc?

From there you will need to look at your markets lifestyle, values, morals, and behaviors.

Understanding how individuals behave, their values and attitudes may not always be obvious and this step will require a little more research to understand them.

The best way to find out this information about your market is to simply ask. You can solicit information from existing customers or survey people with free survey sites like surveymonkey.com or freeonlinesurverys.com.

Marketing Takeaway

It doesn’t matter what type of business you have or where you choose to market your products and services.

What does matter is that you reach an audience of individuals who have the most potential to buy what you have to offer and that comes with identifying your target market with a clear focus and a strong purpose.

**************

Ana’s Notes

I just discovered an awesome tool to make your target market research a cinch: DoubleClick Ad Planner by Google.

With as much personal information as Google collects from all of us on a daily basis, I think this tool is as accurate as it gets. Of course, it’s entirely free too. :)

Here are some screen shots for you to see what it can do. I did a search on Traffic Generation Cafe - learned a lot about my readers, that’s for sure.

target market research tool

There are 2 ways to look for the information through Ad Planner:

1. by looking up the site URL, and that’s what you see in the screen shot above.

2. by searching by audience, where you can choose any parameters you wish to find the perfect reader/customer:

target market research graph

And there you have it.

I think Lisa and I just took away ANY excuse you might’ve held on to that “prevented” you from doing your target market research in the past.

Any effective traffic generation starts with proper market research - remember that.




{ 54 comments… read them below or add one }

Facebook Applications March 31, 2011 at 11:28 pm

Hey Author

First Analysis the Target market.Where your product will be sale and then study make the segmentation.Which age of group that product target.
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Coleen DeGroff February 15, 2011 at 4:56 am

Great article, lots of relevant info. You’ve got my mind spinning with all kinds of ideas. And thanks for the tip about that awesome Google tool!
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Riley Harrison January 15, 2011 at 12:26 pm

Great post! Made me rethink why I’m blogging and who do I want to reach (target). Although the profit motive is somewhat secondary to why I blog, I love to take sound,state of the art business practices and apply them to other areas of my life (personal growth, relationships etc.). Very informative and very useful.
Thanks

Riley
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John from Electricians in Paddington January 14, 2011 at 11:16 am

Hi Liz, these tips are surely helpful for me and for others as well. I found the tip about surveying as a very good idea. Well, when you know what others think about your “thing” you can think and decide more wisely before doing anything else.
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lizmcgee January 14, 2011 at 7:56 pm

Absolutely John. You really have to look both ways. Look carefully at your product or service and understand how it services or benefits your customer and then be sure you understand what your customer and what they are looking for so you can determine if your products meet their needs.

Thanks for sharing :-)
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Jym Tarrant January 13, 2011 at 7:13 pm

Hi Liz, Hi Ana,

Great to take this matter into such detail. Time invested in really understanding your target market will be rewarded in the long run, I haven’t taken the trouble to go into such depth with my research yet but it’s clearly a job that needs to be done!

As you pointed out, 10 visitors who are ready to buy are more useful than 100 who just want to have a sniff around.

I’m a bit suspicious of this Ad Planner tool though. I checked Traffic Generation Cafe again and it told me the visitors were 100% female. I wonder how reliable it really is? Worth looking into further, many of us could really use a tool like this!

Thanks for this post Liz, and Ana for hosting…

Jym
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lizmcgee January 14, 2011 at 7:51 pm

Hey Jim, thanks for your feedback. I’m not familiar with Google’s ad planner but you might compare their stats against a free tool like Quantcast or even look at the stats that Alexa provides.

You could be surprised, you might just have more female visitors. 100% sounds like a lot but that’s definitely something to look into :-)
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Leo from Net Accountant January 13, 2011 at 8:25 am

Elizabeth, thank you for this article, great read. Target audience is indeed the first thing to think about when starting a new site (and I am not even talking about content writing yet) as it will also influence the design of the site and its functionalities.

Ana, these DoubleClick charts look fishy to me, only one profile with 100% hit? Surely the figures should be more spread out?
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lizmcgee January 13, 2011 at 3:27 pm

Hey Leo, you are very welcome! Very true about how your target audience will influence your website, whew, that’s another whole different article, LOL!

I’ll get busy ;-)
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Alex from Jocuri January 13, 2011 at 7:50 am

Knowing your audience it’s critical if you want to make some sales. If you are targeting a 30-39 age group with hobbies like golf and reading, and you try to sell them t-shirts with Nirvana (or Lady gaga; What’s popular this days?) you will definitely see no leads, no sales and a poor click-through just because they don’t want your t-shirt they want golf clubs.

Also, going for a more emotional side of the potential buyer or studying psychographics, like you said it, it’s one of the most efficient ways to make sales, because lets face it. We usually are more compelled to buy stuff when we feel an emotion of it (like craving for chocolate, wanting a nice new car etc).

Google tools are always great and I knew about google ad planner, this it seems they don’t show demographic statistics for all websites(especially for non-us).
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lizmcgee January 13, 2011 at 3:25 pm

ALex, Great summary!

Hmmm, that’s good to know about Google ad planner. You might want to try Quantcast or even Alexa. I believe they’ll both work for non-US.
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Shailender from Valentine Vacation January 13, 2011 at 5:56 am

It’s a nice tool and every business owner would like to use it to know about the its target market plus your post is like bonus with it. Nice & informative post. :D
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Dennis Edell from Direct Sales Marketing January 13, 2011 at 3:16 am

Talk about timing, I’m going through this right now.

I’ve carved myself more specific niche out of a very large one. I fell into the hole of “everyone in the large one can use my services’ and now trying to find the specifics I talked about.

It’s never too late, it just might take a little longer now.
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lizmcgee January 13, 2011 at 3:21 pm

Dennis, Timing is everything! Don’t worry about taking longer, we all want to get thing done quickly but this can be an area that offers a ton of benefits if you take your time and really examine all the aspects of your market. Good luck!
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Katherine Salt January 13, 2011 at 1:50 am

Thisis a great article, I think all these ideas for segmentions can be used for all marketing activities not just those online. I often hear the everyone response when asking who is your audience that it can be a real hurdle to try and explain the less is more approach. This has given me some great tips how I can do it better.
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lizmcgee January 13, 2011 at 3:19 pm

Katherine, oh absolutely they cover the whole gamut of marketing. I’m glad I’ve given you some useful tips to do your research with.
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Gibson Goff January 12, 2011 at 9:47 pm

The fortunate by-product of the market research is the identifying of your true product and/or service. It’s easy to take a ‘shotgun’ approach at first when starting a blog or website - trying to add as many products as possible to generate as much revenue as possible.

The the reality sets in of what you actually make money with, or what you actually can provide as a good or service. Without that realization, all the market research is for not.

Sure, include value added services and accessories, but identify what your true product is. Your market research will be so much more accurate.

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lizmcgee January 12, 2011 at 9:58 pm

Hi Gibson, your right, we focus a lot on the target market but it’s also important to carefully identify your product as well, especially in terms of what your product or service actually does and who would be benefit from it and who would not. Good point.

Thanks for your input Gibson :-)

Liz
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lizmcgee January 13, 2011 at 3:17 pm

Gibson, You really understand this topic. And you’re right, you also have to know your product this makes researching your market much more accurate. Thanks for your feedback :-)
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Liz January 12, 2011 at 5:40 pm

Hey Ryan, I think if you can really understand why people buy things you can better hit their emotional buttons. Thanks for sharing :-)
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Liz January 12, 2011 at 5:38 pm

Hey Sheila, Wow, interesting how your target market was the mother. Another reason to really examine your market. Thanks for your feedback :-)
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Lisa from basic marketing tips January 12, 2011 at 2:50 pm

Liz:

I really enjoyed the whole psychographic info. Not something I really thought about in relation to online business. And since I’m crazy, this should be easy to incorporate!!! :)

Ana,

Thanks for the doubleclick ad research…shows quite a bit of info!!

All the best,
Lisa
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Liz January 12, 2011 at 8:54 pm

Hi Lisa, the psychographics is something that really interests me, it’s actually the fun part of marketing I think. Looks like you can have fun with it ;-)
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lizmcgee January 12, 2011 at 9:46 pm

Hi Lisa, Psychographics is really interesting. Once I began to use it in my everyday marketing and thinking it became a very effective tool.

Thanks for your feedback.

Take care, Liz :-)
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Mavis Nong from Free Marketing Training January 12, 2011 at 2:45 pm

Hi Liz,

This is a fantastic breakdown of identifying your target market. Thanks for sharing the examples and the AdPlanner.

All the best,
Mavis
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lizmcgee January 12, 2011 at 9:14 pm

You’re welcome Mavis, hope you’ve found it useful. Thanks for your feedback.
Liz :-)
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LuSundra January 12, 2011 at 12:43 pm

This is an awesome post! I had to learn the hard way that you can’t just jump out there, but I didn’t know how to do research on this either. Great job!

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Ryan Biddulph January 12, 2011 at 11:12 am

Hi Elizabeth,

I like how you broke down targeted marketing.

Drill down as much as necessary. Many make the mistake of not getting specific enough. When you get clear it’s easier to find exactly who your market is because there’s not much room for error.

The attention getter you mention has a strong emotional component. We buy things because we want to improve our life in some area. We seek benefits. We want to feel good, look good, make more money or do whatever it takes to help us to feel better about ourselves. Learn to tap into these emotions with your copy.

You can generate a list of folks who want what you have to offer, and you hit the nail on the head with this: 10 prospects who are keenly interesting in your offering means more than 100 prospects who don’t genuinely want to find out more about your product or service.

Thanks for sharing your insight Elizabeth.

RB

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Liz January 12, 2011 at 8:54 pm

Hey Ryan, I think if you can really understand why people buy things you can better hit their emotional buttons. Thanks for sharing :-)
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lizmcgee January 12, 2011 at 9:44 pm

Hi Ryan,

Sound like you really understand psychographics. You get an A+ ;-)

Liz :-)
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Ron from Electricians Isleworth January 12, 2011 at 10:58 am

Oh Ana! This is what I’ve been looking for, as an service provider I really must take your tips. This is very helpful to me. And your tool, you’re really an explorer Ana. I will check it. Thanks!

See yah!
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Ron from Electricians Isleworth January 12, 2011 at 7:05 pm

Oops! Liz, thanks for this post and please forgive me, I thought it’s Ana’s, sorry Liz. Your post is really great, and I am so overwhelmed that this is what I really need.

And Ana I’m sorry too for being so careless reader! Thanks for you both.
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Liz January 12, 2011 at 8:57 pm

Hi Ron, not to worry, guest posting can catch you off guard sometimes.

Also don’t be too overwhelmed with the whole demographics, it takes of bit of study at first but once you start thinking in terms of demographics and psychographics it will start to come naturally.
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lizmcgee January 12, 2011 at 9:38 pm

Hi Ron, don’t worry, guest posting can catch you off guard sometimes.

Don’t let the demographics overwhelm you. Once you get use to how it works and what to look it becomes almost automatic.
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Sheila Atwood from newbielifeline.com January 12, 2011 at 10:14 am

Liz,

Very well said with great examples for narrowing down your target market. Taking surveys is an important step, not only for finding your market but for find out what they really need and want. I spent two years trying to get a wedding rental business off the ground…I missed the mark by thinking I knew my target market and what they wanted. My target market was not the bride but the mother and I was way a head of the game in my design elements. Needless to say I lost out big.

Ana,

I like this new resource, thanks, I did not realize it was even there.
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lizmcgee January 12, 2011 at 9:26 pm

Hi Sheila, taking surveys takes a lot of time but it’s definitely worth it. It’s funny how you think you may know your target market when in fact you really can miss the mark. Thanks so much for your feedback Sheila. Liz :-)
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Liz January 12, 2011 at 8:27 am

Hey Robert, I think Quantcast is one of the best tools for demographics, glad to see you use it too!
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Robert Dempsey January 12, 2011 at 8:16 am

Another site I use for target market research is Quantcast.com. A lot of the larger sites have stats there, and I put their code on all of my sites so I can see if my assumptions of who I am reaching are correct.

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lizmcgee January 12, 2011 at 9:18 pm

Hi Robert, Quantcast is a good site to use, I like it as well. Also for quick stats you can also use the Alexa ‘audience’ tab when searching site info. Thanks so much for your feedback. Liz
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Liz January 12, 2011 at 8:15 am

Jane and Susan, I’m not familiar myself with ‘double click ad planner’, but you might want to try using Quantcast, which is what I use. You’ll have to place a small bit of code on your website, but it’s easy to add.

The tool is also free and gives me a lot of good info about people that visit my site, including things like male/female, their income, their location and other key pieces of information.
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Liz January 12, 2011 at 7:58 am

Hey Brankica, just hang in there and keep on reading and learning, it will all click in one day :-)
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Liz January 12, 2011 at 7:51 am

Hi Jane, you must first have a Google account and then sign in. Your website or blog also needs to go through a Google verification which you can do through Google Webmaster tools. Once your site is verified you siimply add it to Doubleclick ad planner. Hope that helps, Liz
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Brankica from Live Your Love January 12, 2011 at 7:45 am

Wow, I am so happy I was on FB when you posted the link :)
So by the time someone reads this I will have my market researched.

Ana I must say you are really taking this blogging thing way high up where hardly anyone will reach it. Why?
Yesterday I got your newsletter and at the bottom was a free tip, a plugin, that I could use for my blog. I still haven’t figured it out, but I bookmarked it for follow up.
Now you are again adding a free tool for us to use.
You just give it all out on a plate :)
Thanks

P.S. I have nothing to add to the post itself since I haven’t even researched the market on my static website which is actually making money, lol, who knows how much have I been missing!
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lizmcgee January 12, 2011 at 9:28 pm

Hi Brankica, Thanks for your feedback, I’m glad you were able to use the information for your research :-)
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usan from SHome Workouts January 12, 2011 at 7:41 am

I just tried using the google tool you suggested and it came up with no data for my website. Weird. I’ve had the site for over 1 year.

Anyway, awesome reminder about really honing in on your target market - or marketing to the people who are coming to your site??? :-)
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Dino Dogan January 12, 2011 at 1:32 pm

Do you have google analytics enabled on your site? Perhaps thats why its not coming back with any info?…
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lizmcgee January 12, 2011 at 9:31 pm

Hi Dino, I think you’re right getting into Google analytics is where you need to start. I also like Quantcast for demographic info as well. Thanks for your help on this. Liz :-)
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Liz January 12, 2011 at 9:04 pm

Hi Susan, Let me suggest using Quantcast as a demographics tool, it’s also free and may be a little easier to use than the Google tool. Also you might try ALexa as well. In Alexa click on the site info tab, click details for your site and then click on the ‘audience’ tab you’ll get some good information there as well. Hope that helps, Liz :-)
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lizmcgee January 12, 2011 at 9:29 pm

Hi Susan, Try using the Quantcast.com tool, I think you might find it easier for demographic data, it’s also a free tool. Glad you found this info useful. Thanks for your feedback. Liz :-)
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Jane Sheeba January 12, 2011 at 7:17 am

Very informative article and Steps 2 and 3 have not yet been attempted seriously by me. And I didn’t know how and I didn’t care to get to know it, to be honest. Now I know the trick.

With the doubleclick ad planner, any idea why a site wouldn’t show any stats? Mine doesn’t. Am I doing something wrong? I just typed my site address, and all I get is only wrong info about the ad placement. *confused*

Jane.
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Ana January 12, 2011 at 10:24 am

Not entirely sure why, Jane. It’s not unusual for any kind of tool to mis-function every once in a while; maybe you just need to come back.

Truth is that’s precisely one of the reasons I was never big on market research, but with the AdPlanner it’s a shame not to do it.

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Liz January 12, 2011 at 8:49 pm

Hi Jane, you must first have a Google account and then sign in. Your website or blog also needs to go through a Google verification which you can do through Google Webmaster tools. Once your site is verified you siimply add it to Doubleclick ad planner. Hope that helps, Liz
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lizmcgee January 12, 2011 at 9:35 pm

Hi Jane, I’ve not really used doubleclick ad planner, we’re going to have to get Ana to elaborate on that a little so we can get it to work, I also had some problems. I’ve used Quantcast in the past and found it really helpful. You can also use Alexa and click on the ‘audience’ tab under site info. Alexa doesn’t give you a ton of info but it has some basic demographics that you might find useful.

Thanks for your feedback. Liz :-)
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Jane Sheeba January 12, 2011 at 10:28 pm

Ya I already use Google Webmaster Tools and Analytics. And yes I have seen the audience at Alexa. This adplanner sounded promising. Let’s see, may be if Ana could elaborate on it a bit more.

Cheers Ana and Liz :) ,
Jane.
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